There when you need us.
Whether you’ve got a flat tyre or misplaced your keys, you can rely on our Roadside Support network to help get you back up and running, no matter where you are in the country.
12 months included on your new Hyundai.
Your new Hyundai comes with 12 months Hyundai Roadside Support Plan, available 24 hours a day, every day of the year, right across Australia.[H1]
Every annual scheduled service at a Hyundai Service Centre includes an additional 12 months of Premium Roadside Support.
[H1]
What’s included in my Premium Roadside
Support Plan?
We’ve all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you’re on the road, we can get you up and running. Wherever you drive in Australia, Hyundai’s Premium Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind. Ts and Cs apply.
Towing.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.
Flat tyre.
If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
Taxi.
If your Hyundai requires transportation to an authorised Hyundai Service Centre, we’ll provide you with a taxi fare up to the value of $100.
Locked keys.
Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.
Flat battery.
So you’ve left the lights on again and run your battery flat. We’ll jump-start or replace your battery on the spot.
Accommodation.
Repair quoted as taking longer than 24 hours? Premium Roadside Support includes up to 3 nights accommodation to the value of $360 when you are over 100km from home.
Rental vehicle.
We know being without a car is frustrating, so we’ll provide a rental vehicle to the value of $330 across 3 days if the repair on yours takes more than 24 hours when you are over 100km from home.
Vehicle recovery.
If you’re not ready to go home and want to continue on your journey, we’ll take your vehicle where you want it to be.
Explore Hyundai iCare® benefits.
Lifetime Service Plan
Rethink car servicing – with no hidden fees. We provide competitive service pricing and full transparency with what’s included in your scheduled service. No surprises. No fuss.
5-Year Unlimited Km Warranty
Each new Hyundai comes with Australia’s first 5-Year Unlimited Km Warranty, and each new Hyundai Hybrid and Electric vehicle comes with an 8-Year Battery Warranty — now that’s confidence you can count on.
Sat Nav Update Plan
Feel confident on the road and receive a complimentary map update when you book a scheduled service at a Hyundai Service Centre.
Common questions.
How do I activate my Roadside Support?
Your roadside assistance will be automatically activated for 12 months from the date the vehicle was first registered.
Each time you return your vehicle to an authorised Hyundai Dealer to perform your scheduled maintenance service, the dealership will renew your Hyundai Roadside Assist for 12 months from the date of service. If you continue to service your vehicle with an authorised Hyundai Dealership, you will receive roadside for up to 10 years.
Is any unused portion of my Roadside Support transferable if I sell/buy a second hand Hyundai?
If you purchase a second hand Hyundai, any unused portion of the Roadside Support will be transferred to the new owner of the vehicle. It remains with the vehicle.
It is very important that the ownership is changed and any remaining warranty or Hyundai roadside support transferred to you as the new owner.
Ownership can be changed a number of ways, we would recommend registering your details here. Alternatively you can complete the change of details form in your service and warranty passport and send the completed form to us.
Is my Hyundai Roadside Support renewed with my Lifetime Service Care?
By having your vehicles scheduled service completed by an authorised Hyundai service centre, Hyundai Roadside Support is renewed by the dealership for 12 months from the date the service was completed.
Hyundai Roadside Support is provided for up to 10 years.
Can I upgrade my existing Hyundai Roadside Support policy from standard to premium?
If you do not currently have the premium Hyundai roadside support policy you can upgrade for an annual fee via your myHyundai account. Just follow the instructions on the myHyundai site.Additionally you can register for a myHyundai account here and apply for the Premium Roadside support plan.
Ready to take the next step?
Disclaimers.
Premium Roadside Support Plan
[H1] 12 months included Premium Roadside Support when you buy a new Hyundai internal combustion engine or hybrid vehicle from a participating authorised Hyundai Dealer. For purchases from a participating authorised Hyundai Dealer of new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter, Hyundai offers 24 months included Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement. When you have your Hyundai internal combustion engine or hybrid vehicle’s scheduled service completed at a participating authorised Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service. For Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter that have their scheduled service completed at a participating authorised Hyundai Dealer, you will receive 24 months of included Premium Roadside Support from the date of service. Available for all Hyundai vehicles (excluding rental buyers and taxis). For terms, conditions and exclusions for Hyundai internal combustion engine vehicles and hybrid vehicles, see PDF. For Hyundai battery electric vehicles and fuel cell vehicles, see PDF.